Palacio
Where is this business?
130 Big Cypress Dr, St Johns, Jacksonville, FL 32259
How can you reach them?
Phone: (904) 268-1300
Website: palaciostjohns.com
When is it open?
From Google, checked May 2026.
Weekly hours
- Mon 9:00 am - 6:00 pm
- Tue 9:00 am - 6:00 pm
- Wed 9:00 am - 6:00 pm
- Thu 9:00 am - 6:00 pm
- Fri 9:00 am - 6:00 pm
- Sat 10:00 am - 5:00 pm
- Sun 12:00 pm - 5:00 pm
What kind of business is it?
Apartment Complex
Palacio is a pet-friendly apartment community in St. John's, FL
What does its Google listing say about the business?
Waiting for you to make it home - this Greystar professionally managed community offers a mixture of comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!
From the business's Google listing, checked Oct 2026.
What does the listing mention?
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Business center
- Elevator
- Fitness center
- In-unit washer and dryer
- On-site maintenance
- Private outdoor space
- Pets welcome
- Paid parking garage
- Free parking lot
From the business's Google listing, checked Oct 2026.
Google Reviews
I visited the Palacio three years ago and fell in love with the complex—I even wanted to move here... BUT I visited again yesterday and was horrified. The complex has become filthy; the hallway carpets are covered in trash and pet urine stains, the stairs are dirty, and there was even a condom lying around 🤮 The conclusion is clear: this is no longer the complex I fell in love with; it is a dirty, unkempt place where I certainly wouldn't want to live anymore.
We experienced an ongoing roach problem in our apartment for about three months. Despite multiple pest control treatments and a full clean-out, we continued to find live roaches in the kitchen and food preparation areas. Management denied our request for an early lease release without penalty. Prospective residents should ask detailed questions about pest control and recurring infestations before signing a lease.
Just visited here and Natalia was exceptional! She was beyond welcoming and so knowledgeable. The apartment complex is nicely located. I loved the community area but I still think the prices are pretty high. It would be nice if they ran some move in specials, maybe 1 or 2 months free? The area around it is being developed so it certainly has that going.
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